OUR PRIVACY COMMITMENT
HD Drain Cleaning LLC (“HD Drain Cleaning LLC,” “we,” “our,” or “us”) respects your privacy and strives to earn and keep your trust.
HOW WE COLLECT YOUR PERSONAL DATA
We collect information from you and about you from third parties in the following ways:
Your submission of information when you communicate with us by telephone, email, or via the Services or in connection with subscribing to alerts, newsletters, update notices, or other communications from us;
Your submission of information in connection with your creation of an Account, enrollment in the Services, result of a profile on our website, or otherwise;
Information received from you, from various scripts, analytics tools, and other software on our website or in the Services, or which is generated as a result of your interaction and Use of our website;
Information submitted by or obtainable from your internet service provider, software, computer, mobile device, or another method of accessing the Services (which you may be able to control through the settings of your software and devices);
Information from third parties refers you to HD Drain Cleaning LLC, including information submitted by or available from any marketplace, store, social media network, or another service, website, or application you use.
We use a tool called “Google Analytics” to collect information about use of HD Drain Cleaning LLC Sites, such as how often users visit the HD Drain Cleaning LLC Sites, what pages they visit when they do so, and what other sites they used prior to coming to HD Drain Cleaning LLC Site. Google Analytics collects only the IP address assigned to you on the date you visit HD Drain Cleaning LLC Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit HD Drain Cleaning LLC Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on HD Drain Cleaning LLC Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
THE TYPES OF PERSONAL DATA WE COLLECT
Website and Account Services
The information we collect will vary based on your Use of the Services and information, actions you elect to take, and based on such activities, the information and data you elect to submit (for example, if you select to create an Account, certain information will be requested, some of which is required to complete the account and some of which is optional). Based on the preceding, the information we collect may include:
Personal identification information, including your name, email address, user name, and password.
Demographic, statistic, and interest information, including without limitation age, gender, interests, lifestyle information, and hobbies;
Device and connection information, including without limitation details regarding your IP address, browser, operating system, and screen display;
Usage information, including without limitation what parts of our Services you are using, the length of time using the Services or any portion thereof, your interactions with the Services, the frequency of your Use of the Services or any part thereof, photographs, videos, comments, or other data you may upload and any metadata contained therein;
Location information, to the extent provided or available from your internet service provider, device, software, or User Data;
Tracking information and related personal information, including without limitation browsing patterns, history, referral source, and search terms leading you to the Services, to the extent obtainable using cookies, beacons, website analytic services, or similar technologies;
Information we receive from any third party, affiliate, referral source, a separate user of the Services, marketplace, store, social media network, or another service, website, or application that you use, which refers you to HD Drain Cleaning LLC, or which contains or embeds any of the Services;
Information embedded in any User Content you submit, including any metadata, which may include without limitation identification information regarding the device which captured and/or edited such User Content, location information, personal information, technical information, or other information;
Any information you reveal in a public forum (such as a bulletin board or comments).
Links to Other Websites
HOW WE USE YOUR PERSONAL DATA
Except as stated herein, your personal data will not be knowingly provided by HD Drain Cleaning LLC to third parties without your permission.
Among other uses outlined in this Policy, we may process your personal data we receive because it is necessary for the performance of a contract with you, including, once you accept our Terms, create an Account and authorize us to use your personal data, to:
Provide the Services to you or send any information to you, including alerts, newsletters, or other materials you have requested;
Enable you to access or use the Services, functionality, Content, User Content, Materials, or other portions thereof which you requested;
Enable our interactive tools to function correctly for you to be able to use the Services;
Respond to your requests and send messages to you, notice to you, or otherwise communicate with you regarding your account, the Services, and any customer service or technical support issue you raise;
Disclose, use, and reproduce the comments and feedback you reveal in a public forum in the Services following our Terms;
Facilitate your experience through cookies which allow the Services to recognize you if you visit multiple pages during the same session so that you don’t need to re-enter your information multiple times. Once you close your browser, session cookies expire and no longer affect you.
In addition, we may also process your personal data:
When we have your specific consent to do so, where necessary.
Aggregated or anonymized information (information that does not identify you personally) may be used for any purpose.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
WITH WHOM YOUR PERSONAL DATA MAY BE SHARED
We share your personal data with:
You or any person with your Credentials;
HD Drain Cleaning LLC employees, to operate, optimize, improve, and/or further develop the Services;
To the extent you authorize to do so, affiliated or unaffiliated third parties for marketing purposes;
A third party, subject to a reasonable obligation of confidentiality, in connection with any merger, acquisition, asset sale, financing, or other capital transaction involving the sale of all, or substantially all, of our assets.
We use encryption and authentication tools to protect the security of the personal information that you share with us. However, no data transmission over the internet (or, concerning our mobile services, over cellular phone networks) can be guaranteed to be 100% secure. As a result, while we strive to protect personal data, we cannot and do not guarantee or warrant the security of any information you transmit to or from the service. You do so at your own risk.
Except as set forth herein, we restrict access to your personal information such that those HD Drain Cleaning LLC employees, contractors, and agents who need to know such confidential information to operate, develop or improve our Services or otherwise fulfill their obligations to us are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
YOUR PRIVACY CHOICES
You have the following rights concerning our processing of your personal data. Please note that these rights are not absolute, and we may be entitled to refuse requests where exceptions apply.
To obtain access to, and copies of, the personal data that we hold about you;
To require us to correct the personal data we hold about you if it is incorrect. You can update specific personal data that you provided to us when you opened your account by editing the “My Account” section on the website;
To require us to erase your personal data in certain circumstances;
To require us to restrict our data processing activities in certain circumstances;
To object, on grounds relating to your particular situation, to any of our certain processing activities where you feel this has a disproportionate impact on you;
To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;
Where our processing is based on your consent, you may withdraw that consent without affecting the lawfulness of our processing based on consent before its withdrawal. You can change confident privacy choices by updating the “My Account” section on the website.
If you set any Sessions to “Public,” you may change the status and return your session to “Private” within the application. Please note, however, that any information made public while your session was set to “Public” will not be able to be clawed back.
Suppose you are not satisfied with how we are processing your personal data. In that case, you can complain to a data protection supervisory authority in the US or EU, including the data protection regulator in the EU country where you are located.
COLLECTION OF INFORMATION BY THIRD-PARTY SITES, AD SERVERS, SPONSORS
Some of our Services contain links to other sites whose information practices may differ from ours. Visitors should consult the other sites’ privacy notices as we have no control over information submitted to or collected by these third parties.
THIRD-PARTY AD SERVERS
A cookie is a small file of letters and numbers stored on your browser or your computer’s hard drive if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies.
These are cookies required for our websites’ operation and cannot be switched off in our systems. They include, for example, cookies that enable you to log into secure areas of our websites.
Analytical or performance cookies.
These cookies enable the website to provide enhanced functionality and personalization, such as allowing us to recognize and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us improve how our websites work, for example, by ensuring that users find what they are looking for easily.
These cookies allow the website to provide enhanced functionality and personalization and are used to recognize you when you return to our websites. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our websites, your visited pages, and the links you have followed. We will use this information to make our websites, and the advertising displayed more relevant to your interests. We may also share this information with third parties for this purpose.
Except for strictly necessary cookies, which are essential for the Services to function, you can choose which cookies we can set by using our consent management platform to record your preferences about third-party cookies. Please note:
If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our websites.
If you opt-out of the cookies identified above, you will still see advertising when you use the Services. Still, it will not be tailored to you based on your online behavior over time.
CHILDREN’S PRIVACY AND INTERNATIONAL CONSIDERATIONS
HD Drain Cleaning LLC does not knowingly collect or maintain personal information from persons under 13 years. Suppose HD Drain Cleaning LLC learns that personal information of persons under 13 years has been collected on or through the Services. In that case, HD Drain Cleaning LLC will take the appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 who has become a registered user or subscriber of HD Drain Cleaning LLC or any of the Services or otherwise set up an Account, then please contact HD Drain Cleaning LLC at [email protected] to have that child’s account terminated and personal information deleted.
We are headquartered in the United States, and any information you submit or otherwise obtain will be transferred to, collected, and held in the United States. We may subsequently transfer such data to another country or jurisdiction in connection with the authorized uses and disclosures of information.
CONTACTING HD Drain Cleaning LLC
Questions regarding this Policy and our practice should be directed to HD Drain Cleaning LLC Support by email to [email protected]